REPORT CHECK

At Original Hemp, we take the integrity of our products very seriously and follow industry best practices in everything we do. Each batch is third-party lab tested to ensure that you receive what is advertised. Feel free to enter your lot code in the search box above to find your corresponding results.

For any questions please email customer support at: 

info@originalhemp.com

DELIVERY

Original Hemp offers free ground shipping on orders over $100 that ship within the 48 contiguous United States. All items normally ship within 24 - 48 hours of order receipt provided item(s) are in stock via USPS, UPS or Fedex.

Return Policy

We accept unused items in the same condition in which they were shipped from our warehouse for a full refund. You have 30-days from the date you receive your shipment to return the items to the address specified on your return label. Please allow up to 10 days following the receipt of items to our warehouse for a refund or store credit to be issued. Items that are opened or damaged may be denied a refund or exchange.

Returns and Refunds

For items returned for refund in accordance with our Returns and Exchanges Policy, the refund will be issued to the same form of payment, less any shipping costs, if applicable.

Exchanges and Store Credits

For items returned for exchange or store credit in accordance with our Returns and Exchanges Policy, please make sure to specify which items you would like to exchange. Once returned items are received, a store credit will be issued, less any shipping costs, and restocking fees, if applicable. The store credit can be used toward the exchanged items. In the event that there is an excess credit after charges for exchanged items, the excess will not be refunded but will be allowed to be used on future orders.